ACEIRT

LEARNING CENTER

TM

CAREER DEVELOPMENT

• Assertiveness And Self-Confidence
• Communication Strategies
• Creative Problem Solving
• Creativity: Thinking Outside the Box
• Developing Creativity
• Digital Citizenship
• Entrepreneurship
• Interpersonal Skills
• mLearning Essentials
• Negotiation Skills
• Personal Branding
• Project Management
• Telework And Telecommuting
• Ten Soft Skills You Need
• The Cloud and Business
• Time Management
• Mastering the Interview
• Critical Elements of Customer Service
• Creating a Dynamite Job Portfolio
• Getting Your Job Search Started
• Critical Thinking
• Introduction to Neuro Linguistic Programming
• NLP Tools for Real Life
• Self-Leadership
• Creative Thinking and Innovation
• Managing Pressure and Maintaining Balance
• Networking for Success
• Public Speaking: Presentation Survival School
• Influence and Persuasion Skills
• Active Listening
• Working Smarter: Using Technology to your Advantage
• Time Management
• Business Etiquette: Gaining that Extra Edge
• Research Skills
• Writing Reports and Proposals
• Advanced Writing Skills
• Business Writing That Works
• Getting Stuff Done: Personal Development Boot Camp
• Emotional Intelligence
• Conducting Accurate Internet Research
• Developing Your Executive Presence
• Creating Winning Proposals
• Building Your Self–Esteem and Self–Confidence
• Communication Strategies
• Skills for the New Employee
• The Minute Taker's Workshop
• Conquering Your Fear of Speaking in Public
• Public Speaking: Speaking Under Pressure
• Goal Setting
• Personal Brand: Maximizing Personal Impact
• Project Planning: All You Need to Know
• Project Management: All You Need to Know
• Skills You Need for Workplace Success
• Working with the Media
• Honing and Delivering Your Message
• Identifying and Combatting Fake News
• Fostering Innovation
• Becoming a Better Learner
• Delivering Dynamic Virtual Presentations

HUMAN RESOURCES

• Business Succession Planning
• Contract Management
• Crisis Management
• Developing a Lunch and Learn
• Diversity and Inclusion
• Employee Onboarding
• Employee Recruitment
• Employee Termination Processes
• Generation Gaps
• Health and Wellness at Work
• Hiring Strategies
• Human Resource Management
• Managing Workplace Harassment
• Measuring Results from Training
• Millennial Onboarding
• Office Health and Safety
• Sensitivity Training
• Talent Management
• Train-The-Trainer
• Unconscious Bias
• Universal Safety Practices
• Workplace Diversity
• Workplace Harassment
• Workplace Violence
• Problem Solving and Decision Making
• Building Better Teams
• Hiring for Success: Behavioral Interviewing Techniques
• Orientation Handbook: Getting Employees Off to a Good Start
• Creating a Top-Notch Talent Management Program
• Stress Management
• Conflict Resolution: Getting Along in the Workplace
• Employee Dispute Resolution: Mediation through Peer Review
• Generation Gap: Closing the Generation Gap in the Workplace
• Accounting Skills for the New Supervisor
• Public Relations Boot Camp
• Onboarding: The Essential Rules for a Successful Onboarding Program
• Successfully Managing Change
• Business Succession Planning: Developing and Maintaining a Succession Plan
• Anger Management: Understanding Anger
• Performance Management: Managing Employee Performance
• Conducting Effective Performance Reviews
• Appreciative Inquiry
• Managing Customer Service
• Employee Recognition: Appreciating Your Workforce
• Transgender Employees: Creating an Inclusive Work Community
• Understanding and Coping with the COVID-19 Pandemic

SALES & MARKETING

SUPERVISOR, MANAGER, LEADER

SMALL BUSINESS TRAINING FOR ENTREPRENEURS

TRAIN THE TRAINER

WORKPLACE ESSENTIALS

MICROSOFT 365

OFFICE SUITE

MOS PREPARATION FOR OFFICE

COMPUTER FUNDAMENTALS

INTERNET MARKETING

Body Language Basics
• Call Center Training
• Coaching Salespeople
• Contact Center Training
• Creating a Great Webinar
• Employee Recognition
• Event Planning
• High Performance Teams Inside the Company
• In Person Sales
• Internet Marketing Fundamentals
• Marketing Basics
• Media And Public Relations
• Motivating Your Sales Team
• Multi-Level Marketing
• Overcoming Sales Objections
• Presentation Skills
• Proposal Writing
• Prospecting and Lead Generation
• Sales Fundamentals
• Servant Leadership
• Social Media Marketing
• Telephone Etiquette
• Top 10 Sales Secrets
• Trade Show Staff Training
• Building Relationships for Success in Sales
• Dynamite Sales Presentations
• Overcoming Objections to Nail the Sale
• Prospecting for Leads like a Pro
• Selling Smarter
• CRM: Introduction to Customer Relationship Management
• Call Center Training: Sales and Customer Service Training for Call Center Agents
• Telemarketing: Using the Telephone as a Sales Tool
• Reading Body Language as a Sales Tool
• Branding: Creating and Managing Your Corporate Brand
• Social Selling for Small Businesses
• Trade Shows: Getting the Most Out of Your Experience

• 10 Minute Presentation

•Basic Business Management: Boot Camp for Business Owners
• Writing A Business Plan
• Entrepreneurship 101
• Intrapreneurship
• Communications for Small Business Owners
• Marketing for Small Businesses
• Kickstarting Your Business with Crowdsourcing
• Building a Consulting Business
• Building an Online Business
• E‐Commerce Management
• Global Business Strategies

• Advanced Skills for the Practical Trainer
• Developing Your Training Program
• Facilitation Skills
• Survival Skills for the New Trainer
• The Practical Trainer
• Using Activities to Make Training Fun
• Making Training Stick
• Training with Visual Storytelling
• Developing a Training Needs Analysis
• Measuring Training Results
• Developing a Lunch and Learn Program

• Appreciative Inquiry
• Business Acumen
• Business Ethics
• Business Etiquette
• Change Management
• Civility In The Workplace
• Conflict Resolution
• Customer Service
• Customer Support
• Cyber Security
• Delivering Constructive Criticism
• Developing Corporate Behavior
• Handling a Difficult Customer
• Networking Outside the Company
• Networking Within the Company
• Respect in the Workplace
• Responsibility in the Workplace
• Risk Assessment and Management
• Safety In The Workplace
• Strategic Planning
• Business Ethics for The Office
• Workplace Diversity Training: Celebrating Diversity in the Workplace
• Safety in the Workplace
• Workplace Harassment: What It is and What to Do About It
• Workplace Violence: How to Manage Anger and Violence in the Workplace
• Lean Process Improvement
• Employee Accountability
• Balanced Scorecard Basics
• Bullying in the Workplace
• Disability Awareness: Working with People with Disabilities
• Workplace Ergonomics: Injury Prevention Through Ergonomics
• Crisis Management
• Business Process Management
• Knowledge Management
• Process Improvement with Gap Analysis
• Creating a Workplace Wellness Program
• Developing a High Reliability Organization
• Encouraging Sustainability and Social Responsibility in Business
• Purchasing and Procurement Basics
• Continuous Improvement with Lean
• Environmental Sustainability: A Practical Approach to Greening Your Organization
• An Environmental Audit Primer
• Planning for Workplace Safety
• Developing a Safety Procedures Manual
• Creating a Positive Work Environment
• Creating Successful Staff Retreats
• Six Sigma: Entering the Dojo
• Beyond Workplace Politics
• English as a Second Language: A Workplace Communications Primer
• Digital Citizenship: Conducting Yourself in a Digital World
• Code of Conduct: Setting the Tone for Your Workplace
• Being a Team Player
• Digital Transformation
• GDPR Readiness: Creating a Data Privacy Plan
• Collaboration
• GDPR Readiness: Getting the Message Out
• Mobbing in the Workplace
• Cybersecurity 1: Fundamentals for Employees
• Respect in the Workplace

• Microsoft Outlook 2016: Part One
• Microsoft Excel 2016: Part One
• Microsoft PowerPoint 2016: Part One
• Microsoft OneNote 2016
• Microsoft Word 2016: Part One
• Microsoft Access 2016: Part One
• Microsoft Project 2016: Part One
• Microsoft Visio 2016: Part One
• Microsoft SharePoint 2016 For Site Owners
• Microsoft Excel 2016: Part Two
• Microsoft Outlook 2016: Part Two
• Microsoft PowerPoint 2016: Part Two
• Microsoft Project 2016: Part Two
• Microsoft Access 2016: Part Two
• Microsoft Word 2016: Part Two
• Microsoft Visio 2016: Part Two
• Microsoft Excel 2016 PowerPivot
• Microsoft Excel 2016: Part Three
• Microsoft SharePoint 2016 For Administrators
• Microsoft Word 2016: Part Three
• Microsoft Publisher 2016
• Microsoft SharePoint 2016 For Users
• Microsoft Excel 2016 and VBA
• Microsoft Outlook Online

• Microsoft Word 2016: Part One
• Microsoft Word 2016: Part Two
• Microsoft Word 2016: Part Three
• Microsoft Outlook 2016: Part One
• Microsoft Outlook 2016: Part Two
• Microsoft Excel 2016: Part One
• Microsoft Excel 2016: Part Two
• Microsoft Excel 2016: Part Three
• Microsoft PowerPoint 2016: Part One
• Microsoft PowerPoint 2016: Part Two
• Microsoft Access 2016: Part One
• Microsoft Access 2016: Part Two
• Microsoft Excel 2016 PowerPivot
• Microsoft Excel 2016 and VBA
• Microsoft OneNote 2016
• Microsoft Project 2016: Part One
• Microsoft Project 2016: Part Two
• Microsoft Visio 2016: Part One
• Microsoft Visio 2016: Part Two
• Microsoft Publisher 2016
• Microsoft SharePoint 2016 For Users
• Microsoft SharePoint 2016 For Site Owners
• Microsoft SharePoint 2016 For Administrators
• Microsoft Sway
• Microsoft Power BI
• Microsoft Teams
• Microsoft Skype for Business 2016
• Microsoft Office 365: 2018 New Features
• Windows 10: May 2019 Update

• Microsoft 365 Outlook: Part 1
• Microsoft 365: 2019 Feature Updates
• Microsoft 365 Access: Part 2
• Microsoft 365 Excel: Part 2
• Microsoft 365 PowerPoint: Part 2
• Microsoft 365 Word: Part 2
• Microsoft 365 Access: Part 1
• Microsoft 365 Word: Part 1
• Microsoft 365 Excel: Part 1
• Microsoft 365 PowerPoint: Part 1
• Getting Started with Microsoft 365
• Microsoft 365 Word: Part 3
• Microsoft 365 Excel: Part 3
• Microsoft 365 Outlook: Part 2
• Microsoft 365: 2020 Feature Updates
• Microsoft 365 Project: Part 2

• Microsoft Excel 2010: Part One
• Microsoft Excel 2010: Part Two
• Microsoft Excel 2010: Part Three
• Microsoft Excel 2010: PowerPivot
• Microsoft Excel 2010: VBA
• Microsoft PowerPoint 2010: Part One
• Microsoft PowerPoint 2010: Part Two
• Microsoft Access 2010: Part One
• Microsoft Access 2010: Part Two
• Microsoft Word 2010: Part One
• Microsoft Word 2010: Part Two
• Microsoft Word 2010: Part Three
• Microsoft Outlook 2010: Part One
• Microsoft Outlook 2010: Part Two
• Microsoft OneNote 2010

• Adobe Acrobat Pro XI: Part One
• Microsoft Windows 10: Part One
• Microsoft Windows 10: Part Two
• Microsoft Windows 10: Transition from Microsoft Windows 8.1
• Microsoft Windows 10: Navigating the new Windows Environment
• Slack for Business
• Google G Suite: Create
• Google G Suite Connect
• Introduction to HTML and CSS Coding
• Introduction to HTML and CSS Coding: Part 2
• Online Tools for Small Business

• Writing for the Web
• Basic Internet Marketing
• Social Media and Your Business
• Creating A Google AdWords Campaign
• Building a Brand on social media
• Introduction to Email Marketing
• Creating Winning Webinars: Getting Your Message Out
• Growth Hacking
• Promoting a Marketing Webinar
• Story Marketing for Small Businesses

• Being A Likeable Boss
• Budgets And Financial Reports
• Coaching And Mentoring
• Conducting Annual Employee Reviews
• Developing New Managers
• Employee Motivation
• Facilitation Skills
• High Performance Teams Remote Workforce
• Knowledge Management
• Leadership And Influence
• Lean Process and Six Sigma
• Manager Management
• Middle Manager
• Office Politics for Managers
• Performance Management
• Self-Leadership
• Supervising Others
• Team Building Through Chemistry
• Team Building For Managers
• Teamwork And Team Building
• Virtual Team Building and Management
• Women in Leadership
• Leadership Skills for Supervisors
• Human Resources Training: HR for the Non-HR Manager
• The ABCs of Supervising Others
• The Professional Supervisor
• Delegation: The Art of Delegating Effectively
• Team Building: Developing High Performance Teams
• Inventory Management: The Nuts and Bolts
• Project Management Fundamentals
• Intermediate Project Management
• Advanced Project Management
• Project Management Training: Understanding Project Management
• Risk Management
• Meeting Management: The Art of Making Meetings Work
• Tough Topics: Talking to Employees about Personal Hygiene
• Conference and Event Management
• Managing Difficult Conversations
• Giving Effective Feedback
• Motivation Training: Motivating Your Workforce
• Negotiating for Results
• Managing the Virtual Workplace
• Marketing And Sales
• Effective Planning and Scheduling
• Becoming Management Material
• Budgets and Managing Money
• Logistics and Supply Chain Management
• Managing Across Cultures
• Conversational Leadership
• Workplace Health and Safety: The Supervisor's Role and Responsibilities
• Women Leadership: Owning Your Strengths and Skills
• Coaching and Mentoring
• Becoming a Progressive Employer
• Conflict Resolution: Dealing with Difficult People
• Design Thinking: An Introduction